Users dispute Microsoft’s explanation of Windows 7 battery problems

 

Windows 7 does not ruin notebook batteries or issue premature warnings that the power is exhausted, Microsoft Corp.’s head of Windows said Monday in response to customer complaints.

Within minutes, Windows 7 users who have experienced those problems disagreed in comments on the Web. One called the explanation "hand-washing," and another said that if the company’s conclusion was correct, then many affected users must be "under some sort of bizarre bad battery curse."

According to Stephen Sinofsky, the president of Microsoft’s Windows division, Windows 7 is doing what it’s supposed to when it reports that a laptop battery needs to be replaced, one of the symptoms that users began reporting as long ago as June 2009.

Users dispute Microsoft’s explanation of Windows 7 battery problems

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